Company Description

Vistaar Financial Services Pvt Ltd was founded by two first-generation entrepreneurs who believe in supporting and creating economic opportunities through credit provisioning for deserving micro-entrepreneurs. The company focuses on the missing middle segment, not effectively served by the formal financial system. Vistaar provides customized financial products to micro and small enterprises, ensuring their needs are met with appropriate loan sizes, repayment frequencies, tenors, and security. The company aims to make finance available at a reasonable cost, delivered transparently, and to continuously attract mainstream capital and human resources.

Role Description

This is a full-time on-site role for a Customer Relationship Officer located in Maharashtra, India. The Customer Relationship Officer will be responsible for managing customer relationships, handling finance-related queries, and providing excellent customer service. Duties include maintaining and strengthening business relationships, communicating effectively with clients, identifying customer needs, promoting sales, and ensuring customer satisfaction.

Qualifications

• Business Relationship Management and Customer Service skills
• Finance-related knowledge and experience
• Excellent Communication skills
• Sales skills
• Strong interpersonal and problem-solving abilities
• Ability to work independently and as part of a team
• Experience in the financial services industry is a plus
• Bachelor's degree in Finance, Business Administration, or related field