Our Mission
Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets.

The Team
-> Founded by Harvard grads / 3rd-time founders --- also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO).
-> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) --- we like moving fast, and we hire people that do as well.
-> Driven by mission, guided by values (see below) – in deed, not just word.
-> Team as global as the mission, >30 languages from 25 countries (i.e., if you’re interested in learning to make Chicken Moambe, we’re the place).

About Us
Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman’s words or TechCrunch article

Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee*, saving money in the process. With a formal market size of >700B alone, we’ve got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that’s just the beginning...

*We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF).

Our Investors
Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels

**This role requires fluency in French/English and the willingness to travel extensively.

Role

We’re hiring a Field Recruiter to embed directly in our markets and find the very best talent to fuel our growth. This isn’t a sit-behind-a-desk recruiting role - you’ll be on the ground most of the year, meeting candidates face-to-face, building local networks, and helping us raise the bar on hiring across the business.

You’ll act as the bridge between our global team and local talent pools, making sure we find and attract the people who will thrive at TTS. You’ll own the full recruiting lifecycle; from role kick-off through to close, and be seen as the in-market recruiting expert: partnering with hiring managers, refining processes, and delivering a gold-standard candidate experience. Along the way, you’ll bring back insights from the field that help us continuously improve how we hire worldwide.

Responsibilities

• Use our recruitment tools and headhunting strategies to source, attract, and onboard new Tappers in-market

• Embed in local markets to build pipelines through on-the-ground networking, events, and partnerships - not just waiting for inbound

• Kick off roles effectively: align with hiring managers, calibrate on “what good looks like,” and drive candidates into process quickly

• Own the full cycle - from first touch to signed offer - ensuring speed, quality, and candidate experience are gold standard

• Develop tailored sourcing strategies per market and role to raise the bar on talent quality

• Set and uphold SLAs/KPIs on process speed, candidate grading, and pipeline health

• Champion the candidate experience end to end: understand their motivations, ensure process clarity, and provide thoughtful feedback

• Be seen as a bar raiser in-market - holding high standards on interviews, process, and hiring quality

• Share insights and feedback from markets with the broader recruiting team to continuously refine how we hire globally

Requirements

• Fluency in French & English (required)

• Experience in proactive, high-quality sourcing (agency or in-house)

• Exposure to at least one startup/scale-up environment (Series A–D ideally)

• Proven ability to recruit and close A+ level talent

• Comfort with a data-first approach (KPIs, funnel metrics, conversion tracking)

• Strong resilience; unbothered by changing priorities or directions

• Ability to influence stakeholders and defend decisions while building trust

• Excited to be on the ground in-market for extended periods, operating with independence and ownership

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.