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Senior Program Manager - Cybersecurity
Reserv
Operations
Springfield, VA, USA · Remote
Posted on Apr 1, 2026
About Reserv
Reserv is an InsurTech company creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. We’re stripping away the "mundane" to set a new global standard for the insurance industry!
Founded by industry veterans, with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We’re focused on automating highly manual tasks to tackle long-standing problems in claims while setting the new standard for TPAs, insurance technology providers and adjusters alike.
We’re not just filling claims, we’re rebuilding the industry with AI and automation while being “security first “minded! We’re seekiing a Senior Cybersecurity Program Manager who will partner with the VP of Security to continuously build/improve a world class security culture where protection is of the utmost importance without being a bottleneck.
No day will be the same! Daily efforts will vary between vendor management, software development security, complex tech transactions, participation in broader planning efforts, and, in some cases, leading strategic elements of programs. We’re looking for someone with novel problem-solving skills, continuous learning, and the ability to adapt quickly to new technologies.
What to expect
- Assess, build and manage complex initiatives with the VP of Security. You’re not just managing multiple projects simultaneously, you own the outcomes!
- You’re fluent with SIEM/SOAR and Threat Intelligence platforms that allow proper incident handling techniques, including providing detailed reporting and post-incident analysis. Lead blameless post-mortems to turn incidents into automated safeguards so we never trip over the same stone twice
- You’ll bridge the gap between Security and Engineering. Identify gaps in the development process and suggest ways to bake security into the SSDLC without killing developer velocity
- You’ll oversee our most critical vendor relationships. You know how to make a SaaS provider work for us, not the other way around
- Foster relationships across the industry to better enhance awareness of trends
- Coordinate and assist with penetration testing activities
- Research, analyze, and stay up to date on the latest security trends, hacking techniques, and emerging cyber threats
- You understand cloud infrastructure and security, including infrastructure-as-code (IaC) and containerized workloads (ECS, Docker…)
- Serve as a “voice of security” to the organization, ensuring the security mission is well-understood and appreciated. Wear the Security Evangelist Hat well!
Does this sound like you?
- Minimum of 7 years of experience directly working in a complex cybersecurity role
- Proven experience performing risk assessments, drafting/maintaining cybersecurity policies and procedures, and constructing after-action reports with precise details
- Solid understanding of NIST, OWASP, ISc2, CISSP, CISM…
- You’re obsessed with the latest hacking techniques and MITRE ATT&CK frameworks. You know the “how & why” behind emerging cyber threats
- You’re comfortable across MacOS, Windows and Unix/Linux. You speak geek and can translate technology jargon to our non tech teammates
- Continuously maintain vendor relationships, SLAs,, audits, SOC2
- Strong communication/collaboration skills. We work in multiple time zones and use tools such as JIRA, Notion… to keep us all on the same page
Icing on the cake
- We don’t expect you to code however, Python, Bash or PowerShell experience would be great
- AWS and/or GCP certifications or demonstrated experience
- Deep understanding of regulated environments (insurance, finance, GOV…)
- Bachelors degree in Cybersecurity, IT, CompSci… Solid industry experience/Security Evangelist goes a long way, too
Benefits
- Generous health-insurance package with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
- Generous family leave policy
- Work from anywhere to facilitate your work life balance
Technology is something that should make your life easier, not harder! At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team. We welcome applicants from all backgrounds and encourage those from underrepresented groups to apply. If you believe you are a good fit for this role, we would love to hear from you!
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!