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Paga Group
JOB DESCRIPTION: TRAINING OFFICER
Sector:
Trade and Commerce
Location: Lagos, Nigeria
Reports To: Customer Success Manager
Experience: 3 – 5 years relevant experience to design and deliver educational programs for merchants & sales teams
ABOUT DOROKI
Doroki is a collaborative commerce product developed to digitize Small and Medium Enterprises (SMEs’) business operations. SMEs’ business needs are growing quickly, and Doroki is well-positioned to meet these needs. The product is focused on increasing affordability and inclusivity for SMEs to digitize their business operations and make and accept digital payments through a mobile device in emerging markets like Nigeria.
ABOUT THE ROLE
The Training Officer will be responsible for designing, developing, and delivering effective training programs to onboard, upskill, and support SMEs, in understanding and optimizing the use of our services and platform. The role involves close collaboration with cross-functional teams to ensure SMEs are equipped with the necessary knowledge to drive operational excellence and compliance.
PRIMARY RESPONSIBILITIES
KEY COMPETENCIES
KNOWLEDGE AND SKILL REQUIREMENTS
· Bachelor’s degree in Business Administration, Education, Human Resources, or related field.
· Minimum 2–3 years of experience in training, preferably in merchant services, retail, fintech, or logistics environments.
· Strong communication and presentation skills.
· Experience with learning management systems (LMS), digital training tools, or e-learning platforms is a plus.
Click on this link https://paga.bamboohr.com/jobs/ to apply for this job.
We are an equal opportunity employer and value diversity inclusion. In our employment practices, we do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation