Designation: PMO - Analyst II
Location: Chennai
Experience: 1-5 years
Who Are We?
M2P Fintech is a leading Banking Technology Platform, shaping the future of digital finance. Established in 2014 and headquartered in Chennai, we have a strong footprint across 30+ countries in Asia-Pacific, the Middle East & Africa (MEA), and Oceania.
At the forefront of next gen fintech, we drive innovation in banking, lending, and payments infrastructure. Powering global fintech transactions, our comprehensive technology stack enables seamless banking solutions, lending platforms, Buy Now Pay Later (BNPL) services, customized credit cards, prepaid cards, and more.
About the Role
Responsible for planning, coordination, execution, and monitoring of projects and programs aligned with business and regulatory objectives. The role involves working closely with internal teams, clients, partners, and stakeholders to ensure timely project delivery, effective communication, and smooth program operations.
This role combines hands-on project management with strategic program oversight, ensuring successful delivery, stakeholder satisfaction, resource optimization, and organizational value realization.
What Will You Do in this Role
Project Management
- Define project scope, objectives, deliverables, timelines, budgets, and success criteria.
- Develop comprehensive project plans, schedules, and resource allocation.
- Monitor project execution and ensure timely delivery within approved scope and budget.
- Identify, track, and mitigate project risks, issues, dependencies, and change requests.
- Coordinate with cross-functional teams, vendors, and external partners to ensure seamless execution.
- Conduct regular project reviews and provide status updates to stakeholders and leadership teams.
- Ensure project documentation, approvals, and governance requirements are maintained throughout the project lifecycle.
- Drive issue resolution and facilitate timely decision-making for project success.
- Act as the primary point of contact for clients throughout the project lifecycle.
- Manage client expectations regarding scope, timelines, deliverables, and implementation milestones.
- Proactively communicate project progress, risks, challenges, and mitigation plans.
- Coordinate requirement gathering, change requests, approvals, sign-offs, and stakeholder decisions.
- Ensure timely resolution of client concerns, feedback, and escalations.
- Collaborate closely with partners and vendors to address business requirements and achieve project objectives.
- Build and maintain strong long-term relationships with clients and ecosystem partners.
Program Management
- Manage and oversee multiple interconnected projects under strategic business programs.
- Align program objectives with organizational priorities, business goals, and regulatory requirements.
- Manage project interdependencies and prioritize initiatives based on business impact and resource availability.
- Establish and maintain program governance frameworks, review mechanisms, and reporting structures.
- Monitor program performance through KPIs, milestones, risk indicators, and benefits realization metrics.
- Prepare management dashboards and facilitate leadership reviews to support strategic decision-making.
- Drive standardization of project management processes, methodologies, and best practices across programs.
- Ensure successful transition of completed projects into business operations.
- Build and maintain strong relationships with clients, partners, card networks, and key stakeholders.
- Manage all card network-related requirements for co-branded and mono-brand card programs.
- Coordinate with card networks, issuers, and partners for program implementation, enhancements, and compliance requirements.
- Oversee program communications and stakeholder engagement activities.
- Manage card design approvals, branding compliance, and collateral coordination from the issuer perspective.
- Act as the primary point of contact for LivQuik program-related initiatives.
- Support the development and continuous improvement of program management frameworks and partner engagement processes.
Stakeholder Management
- Build and maintain strong relationships with business leaders, customers, partners, and project teams.
- Lead steering committee meetings, governance forums, and stakeholder reviews.
- Provide clear and consistent communication regarding program status, achievements, risks, and challenges.
- Facilitate alignment among diverse stakeholders and ensure timely escalation of critical issues.
- Influence decision-making through data-driven insights and effective communication.
What You’ll Need to be Successful in this Role
- Bachelor's degree in Engineering, Computer Science,Business Administration or related field.
- Experience or knowledgeon Project and Program Management.
- Exposure to fintech, payments, banking, prepaid cards, or financial services ecosystems is preferred.
Perks and Benefits
- Inclusive and People-First Culture.
- Health & Wellness Programs.
- Comprehensive Medical Insurance.
- Recognition Programs.
- Performance-based ESOPs.
- Learning Opportunities.