Operations Lead - Cameroon

HoneyCoin
HoneyCoin

Operations

douala, cameroon

Posted on Aug 10, 2026
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HoneyCoin is building the financial infrastructure that powers Africa's next wave of commerce. We make it possible for businesses to collect, convert and settle money across borders quickly, affordably and reliably, using a hybrid of fiat and stablecoin rails that remove the cost and friction of legacy banking. Our platform is live across Africa, Europe, North America and Asia, processing over $500M per quarter and serving 350+ enterprise customers.
We raised a $4.9M seed round backed by Flourish Ventures, Visa Ventures, TLcom Capital, Stellar Development Foundation, 4DX Ventures and Antler. We have also partnered with Tether to expand stablecoin access across the continent and are licensed in the US, Canada, the EU and key African markets.
Our values: Agency | Work ethic | Sense of urgency | Attention to detail | Curiosity
Role Overview
We are looking for a hands-on, well-connected operator to become HoneyCoin's first team member on the ground in Cameroon. Reporting to the VP of Market Expansion & Partnerships, you will be our eyes, ears and hands in the market.
You will own local partner relationships, lead the resolution of operational escalations and provide the market intelligence required to scale reliable payment operations across Cameroon. This role is ideal for someone who already understands the local financial ecosystem and knows how to move quickly, build trust and get complex issues resolved.
• An established network in Cameroon's financial ecosystem, with relationships across banks, mobile money operators, fintechs and, ideally, relevant regulators.
• At least 3 years of experience in operations, partnerships or a related role within payments, mobile money, banking, fintech or telecommunications in Cameroon.
• Fluent written and spoken French and English.
• Currently based in Douala and able to work effectively on the ground.
• A relentless problem-solver who is comfortable getting into the details of partner and transaction issues and following through until they are resolved.
• Strong commercial judgement, stakeholder management and communication skills.
• Self-directed, dependable and comfortable operating as HoneyCoin's first team member in the market.
Key Competencies
• Partner and stakeholder management
• Operational problem-solving
• Commercial judgement
• Regulatory awareness
• Market intelligence
• Ownership and follow-through
• Clear bilingual communication
• Act as HoneyCoin's escalation point in Cameroon. When transactions fail or a partner issue requires attention, identify the right stakeholder and drive the matter through to resolution.
• Manage local partner relationships, including performance, pricing, service quality and escalation paths.
• Open doors and deepen relationships with banks, mobile money operators such as MTN MoMo and Orange Money, fintechs and regulators.
• Own market intelligence for Cameroon by tracking provider pricing, coverage and reliability, and recommending new providers or partnerships.
• Monitor regulatory developments involving BEAC, COBAC, the Ministry of Finance and other relevant bodies, and flag changes that could affect HoneyCoin's operations.
• Report regularly on operational performance, unresolved issues, risks, partner activity and market opportunities.
Success Measures
• Critical partner and transaction issues are resolved quickly and thoroughly.
• Partner performance and escalation paths are clear, current and effective.
• Market and regulatory developments are identified early and translated into action.
• Leadership receives concise, reliable reporting on performance, risks and opportunities.
• HoneyCoin develops a stronger and more resilient operating network in Cameroon.
Apply now
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