GSMA Mobile for Development (M4D) is a dedicated global team within the GSMA, which brings together our mobile operator members, tech innovators, the development community and governments, to prove the power of mobile in emerging markets.

GSMA Connected Women works with mobile operators and their partners to address the barriers to women accessing and using mobile internet and mobile money services. For more information, please visit the GSMA Connected Women website at: www.gsma.com/connectedwomen.

The GSMA’s Connected Society Programme works with the mobile industry and key stakeholders to increase access to and adoption of the mobile internet, focusing on underserved population groups in developing markets. For more information, please visit the GSMA Connected Society website at: www.gsma.com/connectedsociety

What the hiring manager says

“This role is a unique opportunity to support the mobile industry and partners deliver mobile connectivity and mobile money to women and underserved members of society, in a way that is both commercially attractive and socially impactful. Working across Africa, this role is a great opportunity for someone with a strong commercial background who is also interested in international development, digital inclusion for the underserved and driving digital and financial inclusion for women. The GSMA has a unique relationship with the mobile industry that enables us to have a significant impact on the ground.”

Kim Viljoen, Market Engagement Director

About the Role

You will work as part of the Connected Women and Connected Society Market Engagement teams to drive forward market engagements in Africa, helping cultivate and support a portfolio of mobile operators and partners across Africa who are interested in closing the gender gap in mobile internet and mobile money, and/or driving mobile internet adoption and use to the underserved more generally, including women, rural populations and persons with disabilities.

Key roles and responsibilities include the following:

Make recommendations for the strategic direction for the Connected Women and Connected Society Market Engagement team in Africa and taking a leading role in ensuring the delivery of that strategy. You will also input to the strategic direction of the Connected Women and Connected Society teams as a whole, based on your close relationships and clear understanding of mobile operator’s changing business needs.
Support a portfolio of mobile operators and other partners across Africa who are interested in closing the gender gap in mobile internet and mobile money, and/or driving mobile internet adoption and use to the underserved more generally, including rural populations and persons with disabilities.
Provide thought leadership, analysing market opportunities, inputting to the design of (but not limited to) mobile internet and mobile money propositions, as well as handset affordability and digital skills initiatives.
Create and deliver strategy workshops for operators; support the launch and scale of existing initiatives and tracking and reporting on both commercial and social outcomes.
Engaging and managing relevant stakeholders in Africa including engaging cross functionally within mobile operator teams, helping to drive action.
Keeping up to speed with trend data and the barriers and opportunities for driving digital inclusion for underserved communities in Africa as well as a more granular view of the impact of current initiatives to close the gaps and use this in your work.
Document insights and learnings and share your findings with the industry ecosystem. This will include collaborating with the insights team to generate insights from mobile operator and other partner engagements, and disseminate these through presentations, case studies, toolkits, blogs, events and meetings with relevant stakeholders.

About You

We welcome applications from professionals with the following demonstrated qualifications:

Very strong commercial experience is a must have. This may be gained through working as a management consultant or within corporate strategy, business planning or marketing functions, ideally within (or for) the telecoms industry.
Strategic and analytical capabilities in understanding and assessing new business models, including experience identifying commercial opportunities and their potential impact when successfully scaled.
Familiarity with reaching undeserved populations, including women, in low- and middle-income countries is a must have. Ideally this would be through experience in the mobile for development sector and/or working with mobile operators in emerging markets
Strong and compelling written and oral communication skills in the English language are essential, with the ability to express complex or commercial issues articulately, concisely and persuasively.
Strong interpersonal, relationship-building and public speaking skills, in order to develop constructive relationships with diverse stakeholders with an emphasis on mobile network operators. Ideally candidates would have solid experience of C-suite level interactions.
Experience working with a team across cultures and globally dispersed.
Strong project management skills, ability to work independently, self-motivated, entrepreneurial and organised to deliver high impact outputs. Conscientious and creative with a can-do attitude.

Contract type

Fixed Term Contract (Fixed Term)

Worker type

Employee

What We Offer

Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.

In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.

To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.

Being You at the GSMA

We are one of the most diverse companies you will ever come across, we care deeply about equality and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important so if you prefer to work flexi-time or a day from home, just ask. We’re keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The success of the GSMA year on year will continue to be contributed by people from all walks of life.

GSMA Values

Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.

Passionately driven

We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.

Insightful leaders

We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.

Stronger together

We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.

Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.

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