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Cloud & RCS Technical Support
gsma
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London, UK
Posted 6+ months ago
Department: Technology
Team: Group Technology
Location: London
Position type: Fixed Term Contract until December 2024 (Inside IR35), Full-Time
What the hiring manager says
“Mobile technology impacts our lives in visible and invisible ways and continues to evolve with new technical advancements. Bringing these evolutions to market involves a lot of cooperation between parties around the globe. We are enabling this cooperation and contributing ourselves providing a great place to learn and make a difference.”
Tom Van Pelt, Technical Director, Group Technology
About the Team
We are a team of technical experts that assists the mobile industry in is generational and digital transformation. This involves understanding the industry drivers, collaborating with; operators, vendors and other actors to provide technical recommendations to specify for wider industry adoption. Our goal is to increase interoperability to accelerate scale adoption of technology principles and practices, thus providing a sustainable economic roadmap for mobile technology.
Our current challenges include networks generational change to 5G, virtualization of network functions and the impacts of digital transitions to IT&T infrastructure and software models.
About the Role
You will support the GSMA technical directors managing the GSMA working groups where GSMA members are working on evolutions of the GSMA industry specifications. This will mainly be the groups progressing the operators' messaging services and the exposure of operator network and cloud capabilities that can be used to improve the service delivery of 3rd party applications.
You will need to manage the groups' membership, work with the technical directors and the members leading the groups involved to ensure a smooth running the meetings of the groups. For physical meetings, you will also have to engage with the meeting hosts to ensure that all needs for a successful meeting are addressed. You will support in capturing and tracking the outcomes of those meetings and in updating the documents that the groups control with the changes agreed.
You will need to develop a basic understanding of the quite technical topics discussed and of the processes followed and the timelines associated to those.
Key Responsibilities
- Onboarding of new members in the various groups
- Setting up working group meetings
- Preparation of the meeting agendas
- Compilation of the minutes of the meetings
- Including agreed contributions in the specifications
About You
You will be keen to learn about the way in which telecom services offered by multiple operators are developed and brought to market and want to contribute to that.
Relevant experience within the Telecoms, IT&T or Application Service Provider sector appreciated.
You will have a proven track record of interacting with internal and external stakeholders, often involving a broad mix of individuals and companies with diverse skill sets and cultural backgrounds. You have the ability to prioritise and work autonomously, including working from office and home.
You will be smart, collaborative, relationship and outcome focused, demonstrate attention to detail and understanding of need for high quality documentation.
Capabilities:
Highly collaborative individual who can effectively work with global teams, facilitating communication and cooperation.
Being able to quickly develop a basic understanding of new technical concepts
Ability to capture the essence of a discussion
Fluent in writing English
Experienced working with Microsoft Word, PowerPoint, Teams and SharePoint beyond basic usage.
Contract type
Short term ContractorWorker type
Contingent WorkerWhat We Offer
Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.
Being You at the GSMA
We are one of the most diverse companies you will ever come across, we care deeply about equality and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important so if you prefer to work flexi-time or a day from home, just ask. We’re keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The success of the GSMA year on year will continue to be contributed by people from all walks of life.
GSMA Values
Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.
Passionately driven
We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.
Insightful leaders
We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.
Stronger together
We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.
Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.
This job is no longer accepting applications
See open jobs at gsma.See open jobs similar to "Cloud & RCS Technical Support" Flourish Ventures.