The Central Insights Unit (CIU) sits at the core of GSMA Mobile for Development (M4D) and produces country- and region-specific research and analysis on the role and impact of digital technologies in advancing sustainable and inclusive development. Our work spans across many themes and verticals including digital inclusion, gender, financial inclusion, agriculture, utilities, humanitarian action and climate action.

The thematically cross-cutting nature of our research means that our knowledge base is wide-ranging, however emerging technologies, such as AI, Big Data and the Internet of Things, are key focus areas, as we bring clarity to emerging opportunities in digital development. Our work directly supports international donors to build expertise and capacity as they seek to advance digitalisation initiatives in low- and middle-income countries.

What the hiring manager says

“As a senior insights manager specialising in emerging technologies, primarily AI, but also Big Data, the Internet of Things and remote sensing, you will play a pivotal role in driving forward action-oriented research with a view to shape M4D’s initiatives to harness the potential of cutting-edge technologies for international development”

Daniele Tricarico, Senior Director, Central Insights & M&E

About the Role

The Central insights Unit is looking for an expert in emerging technologies and specifically the application of Artificial Intelligence (AI) in digital development.

Responsibilities for this role will include:

Conduct comprehensive global-level research to identify best practices and opportunities for M4D to support innovators (e.g. startups, social enterprises) seeking to leverage AI and other emerging technologies for impact-driven digital solutions.
Execute other research projects on AI and emerging technologies, as required, from scoping to researching and delivering outputs.
Manage the contributions of different researchers and reviewers (both internal and external), coordinate and oversee the work of other team members.
Stay abreast of the latest developments in AI, Big Data analytics, blockchain, IoT, remote sensing, and other relevant fields, identifying opportunities for application in diverse development contexts.
Provide expertise and guidance to design a new Innovation Fund directly supporting innovators in implementing AI and other emerging technologies as they seek to scale up their solutions.
Advise, educate and upskill M4D colleagues, both CIU and the Innovation Fund team, as well as colleagues across M4D programmes, on the role and opportunity to leverage emerging technologies for digital development.
Support, as required, the Innovation Fund portfolio of grantees by providing technical assistance, identifying strategic engagements and new growth opportunities.
Represent M4D as the in-house expert on emerging technologies and AI, with a view to enhance our position and thought leadership in this area.
Work closely with M4D’s leadership team to ensure alignment, collaboration and support across the M4D team, on work related to emerging technologies.

About You

The right candidate will be able to draw on a solid experience as a researcher and/or practitioner. You will be excited to join a diverse team that shares a passion for the ways mobile and emerging technologies can empower people. You will have most or all of the following:

Demonstrated expertise in and knowledge of the uses of artificial intelligence and other emerging technologies in the context of international development.
A strong foundation in artificial intelligence, machine learning and related technologies, and their application in international development is essential.
An ability to analyse complex problems with the objective of producing action-oriented research and support thew team to drive forward impactful projects in-country.
Strong understanding of the mobile industry, international development and start-up ecosystem, including a genuine interest in the commercial and social benefits presented by the adoption of mobile and emerging technologies in low-and-middle income countries.
Excellent analytical skills, such as the ability to define research questions, devise analytical frameworks and research methodologies, analyse data and extract insights.
Demonstrated ability to plan and manage research, driving them through to completion with minimal guidance from your managers.
Demonstrated experience establishing and managing productive work relationships, at all levels, including C-level.
Fluent and compelling written and oral communications skills in English, including an ability to articulate complex issues in plain language. Knowledge of a second language (e.g. French) would be a plus.
A track record of delivering results both through individual contribution and through teams.
A proactive approach and a willingness to make suggestions and test new ideas.

Contract type

Fixed Term Contract (Fixed Term)

Worker type

Employee

What We Offer

Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.

In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.

To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.

Being You at the GSMA

We are one of the most diverse companies you will ever come across, we care deeply about equality and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important so if you prefer to work flexi-time or a day from home, just ask. We’re keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The success of the GSMA year on year will continue to be contributed by people from all walks of life.

GSMA Values

Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.

Passionately driven

We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.

Insightful leaders

We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.

Stronger together

We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.

Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.

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