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Junior Systems Administrator - Grant Management Platform
gsma
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London, UK
Posted 6+ months ago
Contract role until end of December 2024
About the Team
The GSMA Innovation Fund team was established in March 2020 and have the responsibility of planning and executing all Innovation Fund rounds on behalf of the GSMA Mobile for Development (M4D) programme. Leveraging on 10 years of M4D experience running Innovation Funds on a multitude of topics, the team are responsible for setting up the processes and managing all rounds from design to grantee selection to grant completion and post grant follow up. This is done in collaboration with the relevant subject matter experts within GSMA as determined by the thematic focus of the funding round. The GSMA Innovation Fund teams’ mission is to be a centre of excellence that will ensure M4D continues to support local entrepreneurship and digital innovation through grant funding and technical assistance. This is a skilled and diverse team represented in UK, Kenya, Indonesia, and Pakistan.
About the Role
The role reports to the Operations Manager and the Senior Operations Manager and is matrixed into the GSMA Innovation Fund for day-to-day activities. This role is critical to ensuring the Innovation Fund’s new grant management platform (operating on Fluxx) is developed and designed to effectively manage the complete grant life cycle of multiple funding rounds running simultaneously. You are expected to be a point of contact to our grant management platform supplier and work collaboratively with the GSMA IT team and the Innovation Fund operations team to resolve issues and build the platform to suit our needs.
As a Grant Management Platform Specialist for the GSMA Innovation Fund team, you will have the following responsibilities:
- Lead the development and evolution of the GSMA Innovation Fund grant management platform. This includes the build of new functionalities, addressing feedback on a rolling basis and improving our platform processes.
- Oversee all active funding Innovation Fund Rounds on the platform and highlight any risks and challenges grantees are facing.
- Manage the risks and issues that emerge from the platform and escalate where required to Operations and Senior Operations Manager. Support the team in creating resolution and mitigation plans
- Manage the relationship with the supplier, ensuring outsourced development is delivered on time and to a high standard
- Work closely with the operations team to ensure changes to functionalities and process on the platform are documented in a clear and concise manner
- Work closely with the operations team to ensure processes are adopted by the wider team
- Work closely with the GSMA IT team to explore any needed integrations
About You
The ideal candidate will display the following skills and qualifications:
Hard skills
- Demonstrable IT and platform development skills ideally in Fluxx
- Proven experience managing grant management web platforms or similar IT solutions
- Proven experience of managing complex projects and managing a range of stakeholders
- Strong escalation management skills, to ensure that issues receive attention and mitigation support from senior stakeholders
- Desirable – experience using and developing platforms on Fluxx
Soft skills
- Demonstrable emotional intelligence skills and influencing skills
- Strong ability to drive collaboration between various departments to drive a common objective
- Ability to receive and address feedback from a range of various stakeholder and manage priorities
- Experience of working internationally and cross-cultural environments
Contract type
Short term ContractorWorker type
Contingent WorkerWhat We Offer
Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.
Being You at the GSMA
We are one of the most diverse companies you will ever come across, we care deeply about equality and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important so if you prefer to work flexi-time or a day from home, just ask. We’re keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The success of the GSMA year on year will continue to be contributed by people from all walks of life.
GSMA Values
Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.
Passionately driven
We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.
Insightful leaders
We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.
Stronger together
We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.
Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.
This job is no longer accepting applications
See open jobs at gsma.See open jobs similar to "Junior Systems Administrator - Grant Management Platform" Flourish Ventures.