The GSMA Sub-Saharan Africa team works to drive digital transformation as a key enabler of social and economic developments in the region. We work with other teams within the GSMA and members to develop various positions to support mobile industry developments reactively and proactively in the region. Our engagements are anchored on addressing the high usage gap and ensuring nobody is left behind in this digital movement.

We work with policymakers, regulators, MNOs, and other stakeholders to ensure policy decisions follow industry best practices and provide an enabling environment for the industry to thrive.

What the hiring manager says

“This is an exciting role for someone who is passionate about driving digital transformation in Africa, the role that enabling policy and regulatory environments play in driving this and has the drive to work with a wide range of stakeholders to create such environments. The successful candidate will have a strong network of regulatory and policy decision-makers and, ideally, mobile money operators across the West African sub-region and Sub-Saharan Africa as a whole. He/she will enjoy developing and maintaining relationships with a wide stakeholder base.”

Caroline Mbugua HSC, Senior Director Public Policy & Communications Sub Saharan Africa.

About the Role

As Senior Policy Manager West Africa, you will develop and deliver an advocacy agenda contributing to GSMA SSA’s efforts to support our members in advancing their collective public policy interests at a country and sub-regional level. Additionally, the role will be responsible for providing strategic guidance and thought leadership to the industry on forward-looking policy aimed at reducing the usage gap in a particular country and sub-region and improving the investment climate to secure the industry's future.

Key roles and responsibilities include the following:

You will develop and nurture relationships with policymakers, regulators and other stakeholders in the ecosystem in the region for successful advocacy on industry positions.
You will analyze and assess key areas of policy and regulation and their impact on GSMA members and the industry in general.
You will work with GSMA members to understand their policy and regulatory priorities and, in consultation with internal teams, assist in developing clear industry positions.
You will Collaborate effectively across the GSMA. This includes working closely with other advocacy teams and technology experts to align and incorporate their messaging and with the Marketing team to disseminate the industry position.
You will contribute to GSMA policy positions by writing, updating, and editing position papers, policy briefings, public consultation responses, letters, presentations, leave-behinds and proposed amendments to draft laws.
You will provide systematic monitoring, analysis and dissemination of political intelligence to inform GSMA’s policy and advocacy work.
You will support the delivery of GSMA programs in a particular subregion.
You will represent GSMA at internal and external meetings and events
You will develop a Capacity Building program in a particular sub-region and collaborate with internal experts to deliver the same.
You will prepare reports monthly, quarterly, semi-annually, and annually as required.
You will assess opportunities for partnering with other organisations on a common platform.

About You

You will have a strong foundation in the mobile industry and a clear understanding of the policy and regulatory landscape across the West Africa sub-region as it relates to this sector. You actively stay up to date on current trends and decisions that affect the mobile industry, with a proactive and solutions-oriented attitude to support industry players in addressing key challenges in their markets. You are comfortable engaging stakeholders, communicating effectively, and rapidly adapting to different cultures.

We welcome applications from individuals who have the following demonstrated qualifications and skills:

English and French language fluency is mandatory.
You understand the mobile industry and the existing policy well and are familiar with the policy and regulatory landscape in the West African sub-region.
You have demonstrable experience in regulatory or advocacy functions in the telecom sector.
You have experience analysing the business impact of policy and regulatory decisions on the mobile sector and designing advocacy campaigns to affect that impact.
You have proven market research and analytical skills, especially the ability to predict and/or assess public policy decisions’ commercial and economic implications.
You have excellent relationship management skills, are comfortable engaging at different levels, including the executive and ministerial levels, and can effectively manage a diverse set of stakeholders.
You have good communication and interpersonal skills and can work in a team of diverse cultures, skills and knowledge.
You understand the need for, and value of tracking long-term engagements and have experience in doing so.
You can handle pressing deadlines, ambiguity and competing priorities.
You have excellent cultural awareness and the capability to work with globally dispersed teams.

Contract type

Department Contractor

Worker type

Contingent Worker

What We Offer

Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.

In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.

To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.

Being You at the GSMA

We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.

GSMA Values

Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.

Passionately driven

We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.

Insightful leaders

We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.

Stronger together

We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.

Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.

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