Portfolio Jobs
Want to work with a fintech focused on creating a fair finance system? Check out these job openings across the globe.
Senior Manager, Responsible AI
gsma
Software Engineering, Data Science
London, UK
Posted on Jan 22, 2025
Department: External Affairs
Team: AI for Impact, SDG Accelerator
Location: London with hybrid working
Position type: Contractor (inside IR35) until Dec 2025
What the hiring manager says
“In an era where AI's transformative power is rewriting industries, this role offers a unique opportunity to navigate the dynamic intersection of cutting-edge technology and evolving responsible AI practices. Your role will be pivotal in driving forward-thinking approaches, balancing innovation with ethical considerations, and supporting the adoption of responsible AI by design by mobile operators.
You will be part of a team committed to working with industry and partners to deliver a tangible impact on how AI shapes our world. And catalyse positive change through creative thinking, collaboration and unwavering dedication to the responsible AI by design.”
Mojca Cargo, AI for Impact Director
About the Team
The GSMA founded the AI for Impact (AI4I) initiative in 2017, to accelerate and commercially scale AI for the benefit of industry and society, whilst protecting privacy and adopting ethical practices. The initiative is delivered in close collaboration with AI experts from 29 mobile operators accounting for over 2 billion connections in 100+ countries, plus a network of global thought leaders from UN agencies, governments, international organisations, academia and private sector.
Since the outset of the initiative, privacy and ethical principles have been at the heart of its approach. We hav moved well beyond principles, to providing guidance on how companies can implement this in practice across their organisation. This culminated in the launch of the GSMA Responsible AI Maturity Roadmap (RAI Roadmap) in September 2024, which is currently already adopted by over 20 mobile operator groups around the world.
About the Role
Your mission will be to help progress the industry’s maturity and impact in responsible AI by design, by continuing to expand the number of organisations adopting the RAI Roadmap, providing guidance during its implementation and monitoring progress.
Furthermore, you will ensure the RAI Roadmap remains at the forefront globally, by reflecting latest insights, global developments and learnings into the methodology and guidance materials.
You will work closely with the mobile industry experts participating in the GSMA Responsible AI sub-group, to shape the objectives, define plans and deliver the various activities.
You will support mobile operators in adopting Responsible AI practices and guide them on implementing the GSMA Responsible AI Maturity Roadmap, through bilateral meetings, workshops and other events.
You will research and stay informed on latest developments and best practices on Responsible AI globally, through desk research, interviews and workshops. You will capture and present your insights in compelling formats.
You will also explore the potential role of 3rd party stakeholders and verticals in realising the objectives, and where relevant, define and implement a corresponding strategic engagement plan.
Through the above work, you will further identify any gaps or new topics to be addressed by and with the sub-group. You will lead the co-creation, facilitate knowledge sharing and further strengthen and expand best practices, recommendations and industry spotlights.
You will also collaborate closely with the wider External Affairs team and other GSMA colleagues from across Advocacy, Technology and Regional offices, to obtain their expertise and input, create relevant content and jointly deliver industry and wider stakeholder engagement as relevant. This includes experts in Consumer Policy, Privacy, Security.
About You
You are passionate about responsible digital innovations and their transformative role in business, society and public sector. Ideally you have demonstrable experience in responsible AI by design practices. You also have strong understanding of the AI use cases, specifically in the telco industry.
You have worked in the telecoms sector or adjacent industries, in subjects covering responsible AI, policy, governance and digital transformation. You are well-informed on latest global developments and trends in this area.
You understand the various components and practical considerations required when implementing responsible AI into business as usual. You have experience in considering privacy and ethical principles and their implications across the product cycle.
You are familiar with policy and regulatory processes, at national, regional and international levels as relevant to AI technologies and responsible AI practices.
You have excellent cultural awareness and a desire to work with teams around the world.
You are able to work in a small team and to show the necessary flexibility to ensure the collective job gets done, and that resource gaps are filled when and where necessary.
You have experience in delivering results both through individual contribution and through culturally diverse, collaborative teams.
Contract type
Short term ContractorWorker type
Contingent WorkerWhat We Offer
Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.
Being You at the GSMA
We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.
GSMA Values
Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.
Passionately driven
We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.
Insightful leaders
We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.
Stronger together
We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.
Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.