Account Manager
gsma
Department: Sales
Team: MWC Barcelona
Location: Shanghai
Position type: Fixed term contract until April 2026
What the hiring manager says
The GSMA events are growing exponentially and expanding across different continent, we are looking for an enthusiastic and driven individual to join an experienced team and assist in managing this demand. This person will be responsible for account management for existing business, prospecting for new business, particularly in managing Chinese agents across all events.
The successful candidate will be self-sufficient, high integrity, a quick learner, and able to seamlessly embed themselves into an experienced global sales team. Additionally, a successful candidate will be able to articulate the value of participating in MWC events on a domestic and international scale. As client interest grows, the team requires dedicated resources to cultivate and maintain these crucial partnerships to ensure that we deliver value and service to our clients.
This role will be key to grow the agent’s business and expand agents management into other APAC countries. A proven track record of meeting sales goals and showcasing exceptional account management skills is integral to this role so that we can continue to grow our team, our initiatives and our mission.
Christy Choong, Regional Sales Director, MWC Barcelona
About the Team
The APAC sales team is supported by a global team that resides in Singapore and Hong Kong. This team is responsible for delivering revenue to support MWC Barcelona, MWC Shanghai, MWC Las Vegas and M360 APAC.
About the Role
The APAC team is currently seeking a permanent role to play a pivotal role in growing revenues and managing demand as the event grows within the APAC region.
The primary responsibilities of this position include managing Chinese agents, driving exhibition, sponsorship, and advertising sales through various channels. This involves oversee a portfolio of client accounts through Chinese agents and direct clients, ensuring that each account receives the necessary attention and service. This role should conduct regular check-ins, monitoring account health, and addressing any issues that may arise.
In addition to that, this role will be tasked to source leads not only from existing GSMA exhibitors and members but also through proactive outreach via social media, LinkedIn, news publications, and competitive events. Additionally, the successful candidate will be responsible for establishing and nurturing business relationships with both current and potential clientele, ensuring the event meets their requirements and maintaining high levels of client satisfaction.
The role also entails conducting client calls, prospecting through phone sales, and organising face-to-face meetings when appropriate. International travel is required for this role. Overall, this position offers a dynamic opportunity to contribute to the continued success and growth of MWC Las Vegas through strategic sales and account management initiatives.
About You
Proven track record of sales & account management experience
Proven success in managing the full sales cycle from planning to closing deals
Proven ability to offer a first-class, professional sales and account management service to commercial partners and to build strong business relationships at all levels
Proven organisational skills
Proven ability to offer a first-class, professional sales and account management service to commercial partners and to build strong business relationships at all levels
Proactive approach to identifying opportunities, generating leads and producing sales presentations
Familiar with Salesforce and LinkedIn Sales Navigator also an advantage
Excellent phone manner & written skills
A can-do attitude and great team player
An understanding in technology/telco/connectivity ecosystems is preferred but not a requirement
Contract type
Fixed Term Contract (Fixed Term)Worker type
EmployeeWhat We Offer
Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.
Being You at the GSMA
We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.
GSMA Values
Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.
Passionately driven
We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.
Insightful leaders
We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.
Stronger together
We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.
Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.