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Manager, Enterprise Account Management
Flutterwave
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See open jobs at Flutterwave.See open jobs similar to "Manager, Enterprise Account Management" Flourish Ventures.Sales & Business Development
Lekki, Nigeria
Posted 6+ months ago
Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient borderless manner.
Flutterwave is looking for a Manager, Enterprise Account Management. The role involves being responsible for managing and nurturing key enterprise-level relationships to drive revenue growth and customer satisfaction. This role requires a strategic thinker with excellent communication and relationship-building skills, who can understand clients’ needs and align Flutterwave’s products and services accordingly.
What Your Day-to-Day Activities Will Be Like
- Develop and maintain strong relationships with enterprise-level clients, thoroughly understanding their business model, needs and challenges
- Drive revenue growth by identifying upsell and cross-sell opportunities within existing accounts.
- Collaborate with internal teams to ensure successful onboarding, implementation, and ongoing support for enterprise clients.
- Act as the primary point of contact for key accounts, addressing their queries, concerns, and escalations promptly and effectively.
- Stay updated on industry trends and competitors’ offerings to provide strategic recommendations to clients.
- Prepare regular reports and presentations for clients, showcasing the value proposition of Flutterwave’s solutions.
- Collaborate with the sales and marketing teams to identify potential enterprise clients and develop tailored pitches and proposals.
- Work closely with product development teams to provide client feedback and contribute to the enhancement of Flutterwave’s products and services.
- Ensure high levels of customer satisfaction and retention by providing exceptional service and support.
Required competency and skillset to be a waver
- Bachelor’s degree in business or relevant field required. Masters degree is preferred
- Minimum 7 years of proven experience in enterprise account management, preferably in the financial technology industry
- Strong understanding of payment solutions, financial services, and e-commerce platforms.
- Exceptional communication, negotiation, and presentation skills
- Ability to build and maintain strong relationships with key stakeholders
- Analytical mindset with the ability to understand complex business requirements and propose suitable solutions
- Result-oriented, self-motivated, and able to work effectively in a fast-paced environment
- Strong organizational skills and attention to detail
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This job is no longer accepting applications
See open jobs at Flutterwave.See open jobs similar to "Manager, Enterprise Account Management" Flourish Ventures.