E T Consultant - Environmental and Social Development Specialist

CGAP
CGAP

Posted on Jul 3, 2026
Build a career with impact. Working at the World Bank Group (WBG) provides a unique opportunity to help countries solve their greatest development challenges. As one of the largest sources of funding and knowledge for developing countries, the WBG is a unique partnership of five global institutions dedicated to ending poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, the WBG works with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. The WBG Chief Risk Officer (CRO) Vice Presidency is the core unit responsible for Group-wide institutional risk oversight, including establishment and monitoring adherence to risk policies and guidelines and risk assessment and reporting to the Board and executive management. Its mission is to enable and support the WBG to achieve its goals in a financially sustainable manner. The VPU assists management with identifying and managing Group-wide cross-cutting risks, enhancing risk response decisions, reducing financial and operational surprises and losses, seizing opportunities and improving deployment of capital. The WBG CRO Vice Presidency includes the IBRD/IDA, IFC, and MIGA risk teams and covers a wide range of financial and non-financial risks. To enhance accountability and credibility, the World Bank Group (WBG) has established an independent second line of environmental and social risk oversight within its Chief Risk Officer (CRO) function called CROES. While operational teams at the World Bank, IFC, and MIGA are responsible for designing and implementing projects in accordance with E S policies, the newly formed E S Risk Department—led by the WBG Global Director for Environment and Social Risk—oversees, monitors, and evaluates E S risk and performance. The department is currently seeking a highly motivated Social Development Specialist (ETC) as a core member of its team. He/she will support the CROGA team to manage the WBG grievance redress service CROES is looking for a seasoned, dynamic and motivated E S development professional with sound technical judgement and minimum 5 years of relevant experience on E S risk management and managing effective grievance resolution for project-affected communities. The selected candidates will work as part of a seasoned team, guided by and reporting to Lead Grievances and Accounting, Grievances and Accountability Unit. Duties and Accountabilities Work in collaboration with the CROGA team on complaints handling and oversight role across the WBG. This would include: • Provide support to the Intake and Evaluation of new complaints, by reviewing complaints submitted to WBG, preparing Intake reports, and where it is necessary to communicate with complainants or Bank task teams to gather sufficient information to ascertain admissibility • Support preparation of monthly Corporate and CMU-specific logs of current GRS cases. • Support oversight of portfolio cases through oversight and monitoring to provide guidance to operations teams on solution implementations and closure, identify trends and issues in sectors/regions/themes etc. • Support in the review of management responses, action plans, and monitoring reports for IPN/CAO cases. • Support Senior Management reviews and reports providing inputs and data. • Input to the Integrated Risk (IR) Dashboard that will provide World Bank Group (WBG) senior leadership and the Enterprise Risk Committee with a consolidated, actionable view of Environmental and Social (E S) risks across all WBG operations (IBRD/IDA, IFC, MIGA). • Develop and deliver regular progress reports, guidance materials, and lessons learned as needed. • Supporting and contributing to development of high-quality work products that clearly and logically frame and concisely communicate unit function deliverables.