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Communication Analyst [Open to Tier 0, 1 & 2 applicants]
Better Than Cash
IT
New York, NY, USA
Posted on Mar 31, 2026
Tiered Approach
In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:
- Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
- Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments
- Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers
- Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates
Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.
Background
The Independent Evaluation Office of UNDP supports the oversight and accountability functions of the Executive Board. The IEO conducts independent evaluations and other activities, providing UNDP and its development partners with timely knowledge and lessons from evaluations that can feed into development programming.
The Independent Evaluation Office communicates its evaluation findings, conclusions and recommendations through both internal and external channels. These include presentations to the Executive Board, workshops and community of practice meetings, web products, and social media. The IEO has five Workstreams: Country Programme Evaluation; Corporate and Thematic Evaluation; Capacity Development; Engagement and communications, and Operations. The IEO Engagement and Communication unit supports the IEO different sections and teams in producing state-of-the art communication materials and engaging with the IEO stakeholders throughout the evaluation.
Position Purpose
The Communication Analyst, reporting to the Chief of Engagement and Communication unit, will support the implementation of the IEO strategy and communication workplan. The Analyst will work with different evaluation teams to ensure that key evaluation findings are clearly and properly communicated and disseminated. The Communication Analyst will also monitor the use of IEO products and leverage analytics to inform tailored communication approaches that improve outreach and user experience. This will enhance the awareness and use of evaluation knowledge, contributing to organizational learning and accountability.
UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. This is a recognition of interconnected nature of development risks & crises that the world is facing and that call for assembling of multidisciplinary teams for an integrated & systemic response. Therefore, UNDP personnel are expected to work across issues, units, functions, teams and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
Duties and Responsibilities
Identify stories of interest in evaluation reports and define how to communicate them best
- Read through evaluation reports to identify evidence and stories of interest that would help best communicate the evaluation findings, through quantitative and qualitative data visualization.
Develop visual and digital products to communicate and share evaluation knowledge
- Identify and design visual materials for Power Point slide sets, infographics, IEO website, social media channels and other platforms, as required.
Manage the IEO’s social media accounts
- Develop a social media engagement strategy for each evaluation product, including targeted messages (Twitter and LinkedIn), using appropriate language and tags, in consultation with IEO Management and Lead Evaluators.
Enhance IEO’s outreach through a deeper understanding of user experience
- Monitor and analyze usage analytics for the IEO website and UNDP Evaluation Resource Center. Analyse aggregate survey results to better understand the value, use, and barriers to uptake of IEO products.
Support branding efforts for events such as evaluation conferences
- Support the development of communication materials (leaflet, social media, website updates, banners) for National Evaluation Capacity conferences and other large events which see the participation of IEO colleagues
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization
Supervisory/Managerial Responsibilities: None
Competencies
- Core Competencies
Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
- Cross Functional Competencies
Business Direction & Strategy - System Thinking: Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
Business management - Communication:
- Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
- Ability to manage communications internally and externally, through media, social media and other appropriate channels.
Business Management - Portfolio Management:
- Ability to select, prioritise and control the organization´s programmes and projects, in line with its strategic objectives and capacity;
- ability to balance the implementation of change initiatives and the maintenance of business-as-usual, while optimising return on investment.
- Knowledge and understanding of key principles of project, programme, and portfolio management.
Communications - Creative direction and copywriting: Ability to creatively communicate concepts in an engaging and simple way.
Communications - Social Media management: Ability to represent and promote the UNDP brand in virtual communities and networks.
Communications - Web and social media analytics: Ability to analyse and interpret data and statistics to measure web and social media performance.
Communications - Writing and Editing: Ability to create and/or edit written content in different UN languages.
Required Skills and Experience
Education:
- Advanced university degree (Master’s degree or equivalent) in Communication, Media Studies, Economics, Social and Political Science is required, or
- A first-level university degree (Bachelor´s degree) in the areas mentioned above in combination with additional 2 years of qualifying experience will be given due consideration in lieu of Master´s degree.
Experience:
- Minimum of 2 years (with Master´s degree) or 4 years (with Bachelor´s degree) of relevant work experience in communication, evaluation, and/or international development at large.
- Demonstrated ability to translate (quantitative and qualitative) data and evaluation knowledge into visual materials is required.
- Demonstrated ability to promote the use of ethical AI for enhanced consumption of evaluation knowledge is required
- Demonstrated ability to create appropriate content for different communication platforms, including websites, social media, newsletters, blogs, and short versions of reports is an asset
- Experience with video production is an asset.
- Demonstrated experience with user-experience research to improve communication and outreach for knowledge products is required
- Prior work experience and/or familiarity with the work of UNDP is highly advantageous.
Language
- Fluency in English is required.
- Any other official language of the United Nations (French and Spanish in particular) is an asset.
Equal opportunity
As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
Sexual harassment, exploitation, and abuse of authority
UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
Right to select multiple candidates
UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Scam alert
UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.
Duties and Responsibilities