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Office & GTM Operations Manager
Alloy
Operations
London, UK
Posted on May 24, 2025
Alloy is where you belong!
Alloy helps solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Over 600 of the world’s largest financial institutions and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers.
Through our values: Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.
Check out our investors and read more about us here.
About the team
We’re looking for a diligent and detail-oriented Office & GTM Operations Manager to serve as the operational heartbeat of our UK team. This is a dynamic, high-impact role that sits at the intersection of office management, business operations, people experience, and cross-functional support.
Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite twice a week, and remote employees onsite once a quarter.
What you'll be doing
Reporting into the Director of EMEA, you’ll play a key part in shaping the employee experience, streamlining internal processes, and helping ensure cross-functional initiatives—from onboarding to strategic GTM partnerships—move forward smoothly. If you're a force multiplier who thrives in a fast-paced, collaborative environment and loves making things work better for people, this role is for you.
Office & Operations Management
- Act as the go-to person for the London office: manage office logistics, seating, supplies, vendor contracts, and equipment.
- Own meeting room bookings, expense tracking, and on-site visit logistics for the UK and visiting US teams.
- Lead office moves and space planning initiatives as needed.
People Experience & Internal Programs
- Partner closely with the People team to lead seamless onboarding experiences for new joiners (orientation, equipment setup, visa/sponsorship coordination).
- Help design and execute employee development initiatives, such as group training or internal learning programs.
- Own local culture initiatives and team rituals to promote connection, fun, and values-alignment.
- Conduct check-ins with the UK team and provide feedback on the workplace experience.
Operational Responsibilities
- Serve as an operational lead for strategic initiatives in the region (e.g., post-sales process rollout, strategic alliances).
- Design new processes or improve existing ones to drive efficiency and clarity across teams.
- Maintain clear documentation and communication to align remote/hybrid team members.
- Ensure cross-functional efforts (product, marketing, GTM) don’t fall through the cracks.
Cross-Functional & GTM Support
- Support Marketing by identifying UK-based opportunities, coordinating local events, and ensuring alignment with campaign goals.
- Assist Solution Partners and Product teams with local touchpoints, updates, and follow-ups.
- Track usage of data sources by UK clients to help guide partner integrations and product initiatives.
- Develop and nurture local consultancy relationships to expand our referral and partner network.
Who we’re looking for
- 4+ years of experience in a role spanning office management, people programs, or business operations—startup or scale-up experience is a big plus.
- Exceptional project management skills and the ability to juggle multiple responsibilities with ease.
- Comfortable working independently and cross-functionally with People, GTM, and Product teams.
- Strong communicator who excels in a hybrid or remote environment.
- A proactive, resourceful problem-solver who’s excited to own and evolve processes.
Culturally thoughtful, with a passion for building great employee experiences. - Enthusiasm to collaborate in our hybrid environment and attend the office in person on Tuesdays & Thursdays.
Nice to Have
- Experience supporting marketing, partnerships, or product teams.
- Exposure to SaaS, B2B, or financial technology environments.
- Familiarity with tools like Notion, Airtable, Google Workspace, and Slack.
We're a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?
Alloy is committed to fair and equitable compensation practices. Pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!
Benefits and Perks
- Unlimited holiday and flexible work policy
- Pension with employee contribution
- Up to 100% compensation for 16 weeks of parental leave
- Home office stipend for new employees
- Annual £900 learning & development stipend
- Equity plan
- Training programs to help foster growth (Alloy Foundations, Alloy Lead, Etc.)
How to apply
Apply right here! You've found the application!
Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.
All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an alloy.com email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.